What is your major role/responsibility in your current job?

I am mainly responsible for general management such as cleaning, facilities, and security services on the campus premises. I also carry out management work and temporary security management when there are big events in the university such as entrance ceremonies, graduation ceremonies, and open campus.

In what ways do you feel your job is worth doing?

It is encouraging that there are many opportunities in my daily work for direct contact with students, faculty and staff who are facility users, and that I can receive direct feedback from them. In addition, I make different proposals about a wide variety of tasks based on ideas that come from my own experience. It feels very rewarding when these are accepted and they connect with definite results.

What was the most rewarding moment in your business career?

It is really motivating when people I work with and facility users say things “Thank you! Let’s work together again” about tasks in which I did my best and came up with various ideas. It increases my confidence and becomes an important driving force.

What is your major role/responsibility in your current job?

Utilizing the qualification of registered real estate broker, when the university purchases or sells real estate, I mainly handle brokerage work of real estate sales such as negotiations with counterparties and preparation of contracts etc.

In what ways do you feel your job is worth doing?

Dealing with real estate is very deep. It is not a repetition of the same routine; each time I face different problems and challenges. In each case the process of discussing and examining the solution within the division, which sometimes involves experts such as lawyers and architects, and drawing a conclusion while arguing is a really exciting and highly motivating.

What was the most rewarding moment in your business career?

Although my daily work is not directly related to school buildings and students, I am deeply involved in the process of the university acquiring land. Fine school buildings are built on the land and every time I see those highly convenient buildings being utilized by students and faculty staff, I feel a sense of accomplishment and joy.

What is your major role/responsibility in your current job?

In real estate transactions, I help to make general reviews of the initial stage, such as surveying the construction site and the kind of buildings that can be built. In addition, as lease management work of properties owned by the university, I also handle tenants’ affairs such as collecting rents, utilities and water costs, and facility management.

For students, we have set an apartment search portal site. This is a special website that we run for Waseda University students, and it offers housing that can be rented even for less than a year.

In addition, we have launched a project team with technical employees as core members across divisions and are now promoting the expansion of building facility management work and also considering and implementing improvements in order to strengthen the system.

In what ways do you feel your job is worth doing?

I studied economics at university and upon graduation I worked in a think-tank. In the process of changing my job, I became interested in architecture. While working hard at a design office, I got the qualification of class-1 architect.

When I worked at a design office I was exclusively engaged in construction work to respond to customer’s requests but after joining this company I have been required to support from an architectural perspective while paying attention to the overall frame of real estate.

Real estate spans a wide variety of fields such as leasing, trading, development, management, law, financial economy and so on. I feel proud that I am responsible for working to enhance the possibilities of projects by comprehensively looking what can be done from a construction side and its impact.

What was the most rewarding moment in your business career?

The apartment search portal site dedicated to Waseda students was launched in February 2018 and students use it much more than I had imagined. As the goal was to help students with short-term rental contracts that are usually difficult to make, I feel a sense of accomplishment because I’m glad if this service helped them in some way.

What is your major role/responsibility in your current job?

I am in charge of the administration and management of student apartments, student dormitories and international student dormitories used by Waseda students.

Specifically, I carry out maintenance of buildings and facilities, collect rent, and deal with troubles occurring inside dormitories.

In what ways do you feel your job is worth doing?

We offer a comfortable living environment to all students coming from across Japan and various countries and regions of the world with a common goal of learning at Waseda University. Our support enables students to lead a safe daily life, and we are proud to contribute to building a foundation that helps them concentrate on studies and research.

What was the most rewarding moment in your business career?

Looking at the international students dormitory, when students who grew up in various countries and regions are brought together and share joy, sorrow, and smiles, it makes me realize once again that even if cultures and languages are different, people are all essentially the same, and that is refreshing.

Also, when students who returned to their home countries after completing their study visit Japan later, and they recall the enjoyable dormitory life at Waseda and visit us in our office, it makes me feel unexpectedly nostalgic. I feel very luck to be the person in charge.

What is your major role/responsibility in your current job?

Utilizing the qualification of registered real estate broker, I am mainly in charge of rental properties’ mediation for undergraduate and graduate students, faculty, and staff of Waseda University.

In what ways do you feel your job is worth doing?

Most of our customers are local students who just came to Tokyo from regional towns and cities or international students who just arrived in Japan following the admission period. People feel anxiety when they come and live in Japan for the first time, and finding a room is no easy task, so we concentrate on doing our best to support them from beginning to end.

Thankfully, there are many customers who visit us as repeaters after 1 or 2 years since the first contract, sometimes even after graduating from university. It is very rewarding to realize that my work was trusted and that I gained trust from customers.

What was the most rewarding moment in your business career?

It is touching when, in the process of being involved with helping students search for a place to live, the trust relation continues beyond their graduation. Sometimes after they got an official job offer or when they graduate from university they kindly come to thank us for our work.

In this way we build good human relations that go beyond being just customers, and I feel grateful and happy that these relations continue for a long time.